How to Fix Asus Aura Sync Not Working Error

A lot of users with Asus hardware devices use the official Asus Aura Sync utility for managing their RGB components. This utility is a lifesaver for those who have LED strips on their computer system. But not everyone is able to enjoy the numerous features provided by the Aura Sync app. Users face some errors while launching the app and often wonder why Asus Aura Sync is not working on their system.

If Asus aura sync is not working on your system, then the error might be caused by corrupted installation files, poorly configured RGB headers, misconfigured drivers, outdated apps, and other third-party softwares.

To quickly fix this issue you can try replacing your components with Aura Sync compatible ones, reinstall the application in the default installation path, reconnect RGB headers, and uninstall other RGB softwares that might be controlling your RGB components.

If the above-mentioned statements seem a bit loosely described to you, then do not worry. Because in this article, we will be sharing everything related to Asus Aura Sync Not Working. We will identify the root cause of this issue, and get rid of the error permanently.

What is Asus Aura Sync?

Asus Aura Sync is a utility that can be used to manage the lightings provided in Asus hardware components. Users can control almost any Asus device with RGB lighting using this software. The tool provides all the necessary options that you’ll need in order to customize your Asus devices.

asus aura sync not workingUsers can customize the components according to their needs. You can even set up custom lighting features that act differently on different events. Also, syncing different components with each other has never been easier before. Users can control the effects of multiple components using the Aura Sync software.

Problems with Asus Aura Sync

Talking about the issues that users run into, there are several errors and problems with the Aura Sync app. We have mentioned all the problems that you can face with a short description of each.

1. App Does Not Open

Sometimes after installing the software on their system, users are left with an unresponsive icon on their desktop. In this situation, launching the application using the app icon does nothing.

As mentioned in a number of forums, running the program as an administrator is of no use in this case.

2. Aura Sync Stopped Working

On Microsoft Windows systems, numerous applications cause the Stopped Working error. And sadly, Asus Aura Sync is one of them.

asus aura sync not working

3. Aura Sync in-app buttons not working

A number of users have reported the Unresponsive buttons in the application. The options provided appear to be greyed out when a user tries to click on it. This might happen when the software is not able to scan hardware components on your system.

4. Aura Sync is unable to sync with RGB components

This is one of the most common issues with the Aura Sync Application. Users invest hours into syncing their hardware components with each other, and then, nothing happens. This usually happens if your system has incompatible hardware or faulty drivers.

5. Aura Sync Not Detecting Motherboard

If the application can’t detect the motherboard on your system, then you won’t be able to use any feature that Aura Sync has to offer. It is by far the most critical issue that users have faced while using the application.

Why is Asus Aura Sync Not Working

Now that you know about the various issues associated with the Asus Aura Sync utility, it is time that you learn about the reasons for these errors. We have mentioned some of the most obvious reasons why Asus Aura Sync is not working on your computer.

1. Installation Path Issue

The most common cause of the error is the installation path. It may sound a bit awkward but Aura Sync utility only works if the user has installed it in the default installation path. This might be a bug that might have been fixed at the time of reading.

To prevent this error, all you need to do is install the app in its default installation path. If you’ve already installed it on your system, then consider reinstalling the correct settings.

2. Corrupted Installation Package

Sometimes, due to unfinished or faulty downloads, the installation package might get corrupted. This further leads to the unsuccessful installation of the software. And as obvious, cause the errors mentioned in the section above.

To fix this issue, consider downloading the correct installation package from our Asus Aura Sync Download page. We have provided direct download links for all the versions of the utility.

3. Third-party software

If you have some other third-party software that might be controlling your Hardware components, then Asus Aura Sync would cause such problems. To prevent this from happening, consider uninstalling any other RGB control softwares installed on your system.

4. OS Issue

Windows systems have a feature called the Fast Startup. This feature allows your system to start quickly but it has some disadvantages as well. The Fast Startup feature might prevent applications to launch successfully. To prevent this from happening, disable Fast Startup on your system.

5. Poorly Connected Strips

Sometimes, users forget to connect strips properly on their systems. If you face sync issues, then we recommend checking your strips and reconnecting them to ensure proper connectivity.

6. Outdated Application

Outdated applications have bugs and security issues in their code. The same goes for the Aura Sync application. If you bump into any error while using the utility, consider updating the application to the latest version. You can always download the latest version of the application from our Asus Aura Sync Download page.

How to Fix Asus Aura Sync Not Working

As there are a number of reasons for the issues, there are a number of fixes as well. Try every method mentioned below to get rid of the Asus Aura Sync not working error permanently.

1. Reconnect the RGB Headers

The first and foremost fix is to reconnect the RGB headers on your motherboard. If those headers are loose or disconnected, you won’t be able to control your lighting setup.

Therefore, to fix this issue, consider double-checking the RGB headers connected to your motherboard. To ensure proper connectivity, we recommend that you should unplug and reconnect the headers again.

2. Uninstall Third-party Apps

If you have some other third-party applications that control the RGB lighting of your system, then you’ll have to uninstall them from your computer. This is because those apps might be tampering with Aura Sync and preventing the utility to work properly.

To remove these applications from your system, follow the steps given below.

  1. Head over to the Start Menu by clicking on the Windows icon at the bottom-left.
  2. Search for the Control Panel and click on the first result.
  3. Select the option that says Programs and Features.
  4. You’ll see a list that consists of all the programs installed on your system.
  5. Find out which program is causing the issue from the list.
  6. Click on the program name, and select Uninstall.

That’s how you uninstall third-party apps that cause issues.

3. Disable Windows Fast-startup

As mentioned above, the Fast Startup feature is responsible for starting up your Windows machine as quickly as possible. This might cause some issues with the Asus Aura Sync utility.

Therefore, it is better if you just disable the option on your system. To do the same, follow the steps below.

  1. Head over to the Start Menu by clicking on the Windows icon at the bottom-left.
  2. Search for the Control Panel and click on the first result.
  3. Click on Power Options and then select Choose what the Power buttons do.
  4. Select Change Settings that are currently unavailable.
  5. Disable the Fast Startup option.
  6. Save the settings and restart your computer.

That’s how you can disable the Fast Startup feature on Windows systems.

4. Reinstall Aura Sync Correctly

If you think that Asus Aura Sync might not be installed correctly on your system, then we recommend reinstalling it. 

Keep in mind that you have to install the application in the default installation path.

Also Read
Follow our guide on How to install Asus Aura Sync without errors to prevent any issues.

Final Words

That was our take on how to fix the Asus Aura Sync Not working error. We mentioned some methods that might solve the issues on your computer.

The Asus Aura Sync Not working error is caused by poorly connected RGB headers, third-party applications, outdated Aura Sync app, and corrupted installation file.

To fix this issue, you can try reinstalling the app in the default installation path, reconnect the RGB headers, and uninstall other software that might be controlling the RGB lightings of your system.

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